Over the years, it has been refined and polished into a sound theory of principles and methods, aimed at business transformation through a clearly defined process. Keeping in tune with emerging markets and processes, the American company Motorola developed a new concept of quality management process in 1986. Yet, is it enough to smooth a company's transformative process? Can a standalone technology implementation remove a bottleneck in the production process or support troubleshooting a service design flaw? Although digital transformation fast-tracks a company's growth, it has to be equally supported by management methods of quality control and business transformation. New technologies and tools are supporting the transformation journey of companies big and small as they compete to get a bigger slice of business in a fast-paced competitive environment. Digital transformation has become the hottest buzzword of this decade.
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